At Spark Cleaning Perth, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services in Perth and surrounding areas.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you in several ways, including when you:
- Make an enquiry through our website or by phone
- Request a quote or book a cleaning service
- Subscribe to our newsletter or contact us via email
- Provide feedback or leave a review
The types of personal information we may collect include your name, phone number, email address, property address, and any other details relevant to your cleaning request.
We may also collect non-personal data such as browser type, operating system, and website usage statistics to help improve our website experience.
2. How We Use Your Information
Your information is used solely for legitimate business purposes, including:
- Providing cleaning services and responding to your enquiries
- Preparing quotes and managing bookings
- Sending service updates, offers, or promotional content (only if you’ve opted in)
- Improving our website, services, and customer experience
- Complying with legal obligations
We will never sell, rent, or share your personal information with unauthorised third parties.
3. Disclosure of Information
We may disclose your personal information only when necessary to:
- Our trusted employees or contractors involved in delivering services
- Payment processors or IT service providers assisting our operations
- Comply with Australian law, regulation, or legal process
All third-party partners we work with are required to handle your information securely and in compliance with privacy regulations.
4. Data Security
We take reasonable measures to protect your information from unauthorised access, misuse, loss, or alteration. All data collected is stored securely, and access is limited to authorised personnel only.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated details
- Opt out of marketing communications at any time
To exercise these rights, please contact us at info@sparkcleaningperth.com.au.
6. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact:
Email: info@sparkcleaningperth.com.au
Phone: +61 452355150
Address: Perth, Western Australia